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I have had the floppy drive since November 2009 and have had to use it about five times. I have not been able to use it since. Initially it performed well. After a couple of usages the computer wouldn't recognize it. How do I return the floppy drive. I would not recommend the product to anyone.
I did all that and suffered the expense of mailing it.waited 18 days for confirmation they had received it.emailed several times and got stock reply which was the mailing instructions. Installed easily and worked for about 8 weeks. Purchased from Amazon in October 2009. Finally had to place a long distance call and spoke to a person with a minimal use of the English language. Then started not working and giving odd error messages.drive not formatted, insert disk even when was in place, and etc. I went to all the trouble to contact Verbatim and was given DETAILED instructions about to get them to honor warranty."product should have at least one inch of packaging on all sides".Cushioning protection should be firm against the sides of the box so that it does not move.should not have direct contact with Styrofiam peanuts and other stuff". At first was told they had not received the damaged drive but then said he would make sure one got out in the mail to me.I received it today and it is a used but refurbished model.probably the one I sent. I'm very disappointed and will not buy Verbatim again.
I found this item on an auction and have decided to order it. Performs well and does what is advertied. The reviews of this item were good. I find it in excellent condition, new in the box well designed and works with any machine using a USB Port. I look forward to doing business again the the seller. You can not go wrong buying from this person, he gives no false or misleading statement about what he sells.
The item is exactly as advertised. I couldn't be more pleased with it. Easy to use and stores very easily. Great product.
The disc drive is excellent. It installed with no problems and the vender was VERY prompt.
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